Hamlets Faith Costs Him His Life :: essays research papers

A great chain of events in "Hamlet", Shakespeare's great revenge tragedy, leads to Hamlet's own demise. His necessity for subterfuge allows him to inadvertently neglect is main objective, revenge. So much so that the ghost of his dead father appears to stipulate Hamlet's reserved behavior towards his fathers revenge. "Do not forget. This visitation is to whet thy almost blunted purpose," (83-84) says the ghost in a motivational manner which almost suggests a lack of faith on Hamlet's behalf. Nevertheless, Hamlet is overflowing with faith. Faith in god, faith in himself, even faith in his dead father's ghost a faith that will cost him his life. The untimely "Death" of King Hamlet, Hamlet's father, has sparked a disturbance in the regularity of Denmark. Hamlet's mother has waited "Not so much, not two" (12) months after the Kings death to remarry and her new husband, who coincidentally is King Hamlet's brother, has swiftly embraced the throne. As the plot unfolds, King Hamlet's ghost appears to young Hamlet. He explains the current dilemma and elicits a vengeful feeling from Hamlet, providing young Hamlet with purpose, to "Revenge his foul and most unnatural murder". (25) At first, Hamlet is weary of this appearance, but he compromises his thoughts and put his faith in the ghost. In addition, the ghost even evokes a vow of allegiance from Hamlet. However, at this juncture in time, Hamlet finds himself in a state of disbelief. "And shall I couple hell?" (26) speaks Hamlet once the ghost has departed, suggesting that Hamlet is very doubtful. However, his doubts are subsequently invalidated at the performance of 'The Murder of Gonzago' where he requests a group of players to enact a similar murder to that of King Hamlet's. "I'll have these players play something like the murder of my father before mine uncle.... The plays the thing wherein I'll catch the conscience of the King". (55) Towards the end of the play, Claudius hastily removes himself from the crowd, verifying Hamlet's suspicions. Now, Hamlet not only possesses every reason to believe the ghost, but entrusts his faith in the ghost as well. However, Hamlet's faith does not lie solely in the ghost. He has another kind of faith faith in himself. Hamlet's belief that he can see through his revenge blatantly exemplifies his faith in himself. In several instances, Hamlet requires himself to act mad "To put an Antic disposition on" (30) if you will.

Study Of Crabs To Intertidal Stimuli :: essays research papers

INTRODUCTION-   Ã‚  Ã‚  Ã‚  Ã‚   Since its itroduction to the New Jersey shore in 1988, the western Pacific shore crab Hemigrapsus sanguineus has spread to inhabit rocky intertidal locations along the Atlantic coast from Massachusetts to North Carolina (McDermott 1998). Many reasons have been proposed to explain the rapid spread of this non-indiginous species. For example, it has been shown that H. sanguineus has longer spawning periods along the mid-Atlantic coast than it does in its natural habitat in the western Pacific Ocean, due to a more favorable climate (Epifanio et al 1998). For this reason, these crabs are able to spawn more times per season than indigenous crabs, providing one possible hypothesis for their population explotion. For this species to expand its range along the Atlantic coast, it will need to have wide tolerances to temperature and salinity. In 1998 Epifanio found that The purpose of this study is to show the tolerance and behavioral responses of H. sanguineus to varying water and air temperatures, and water salinity concentrations. It is believed that these crabs will be very tolerant to the various extreme conditions that they will be put through. It is the ability of these crabs to survive in these unfavorable situations that is key to their success. This experiment was also designed to prove the hypothesis that the tolerance of H. sanguineus to various environmental factors increases with size. METHODS AND MATERIALS-   Ã‚  Ã‚  Ã‚  Ã‚  In February 2000, a field trip was taken to Crane Neck Point to collect live specimens for the experiment. The field trip was conducted at low tide. The water temperature was approximately 3 degrees Celcius, with the air temperature slightly above freezing (0-1 degree Celcius). Live crabs were obtained by overturning rocks in the intertidal zone. Hemigrapsus sanguineus was found at all levels of the intertidal zone, although their numbers increased as one moved toward the waterline. The crabs were collected with no distinction toward size. The sizes of the specimens collected were found to range from 0.5 to 4.2 cm. The crabs were collected in a plastic five gallon bucket. Water was added to the bucket to keep the crabs from dehydrating. The crabs were taken back to the lab, where they were kept in the plastic five gallon buckets for a few weeks until the experiment began. Air hoses were added to the buckets in order to oxygenate the water. The water was changed, as necessary.   Ã‚  Ã‚  Ã‚  Ã‚  The first experiment conducted was the experiment regarding water temperature and salinity tolerances. The objective was to conduct an experiment that would provide measurable data on the tolerance of H.

The Evils of Racism in To Kill a Mockingbird Essay example -- Literary

The Evils of Racism in To Kill a Mockingbird To Kill a Mockingbird is inspired by the events that occurred during Harper Lee’s childhood. The setting in her novel is an allusion to her hometown of Monroeville, Alabama around the time of the Scottsboro Boys Trials. In this novel, Lee illustrates the evils of racism to communicate the theme that everyone should be treated equally, not by the color of the person’s skin. In the case with Tom Robinson, Lee demonstrates â€Å"that southern justice for blacks was different from southern justice for whites† (May 4). Tom is convicted of raping Mayella Ewell, a white woman. Throughout the trial, there is evidence to support Tom’s innocence, but because he is black, he is convicted anyway. This is a historical allusion to the trials that occurred in and around Scottsboro, Alabama, where nine black men were accused of raping two white women. Retrials occurred and, even with lack of proper evidence, all nine were convicted because of their skin color. Scout has to face â€Å"the realities of southern society within the same age span that Harper Lee faced Scottsboro† (May 4). Ama Lee, Harper Lee’s father, was a man of honor that was related to the famous soldier Robert E. Lee, and likely pushed the attitudes of family pride and the cruelty of southern prejudice on to Harper. Lee demonstrates the teachings that Atticus gave Scout and Jem as a reference to the teachings that Lee’s father told Harper as a child. As Lee was growing up, she learned of the trials that were occurring, and realized that it was unfair that the black men were convicted of a crime that had little, if any, evidence. To a child, a mother or father is ‘all-knowing’ and therefore ask their parent(s) about anything that they do no... ...February 2012 Lee, Harper. To Kill a Mockingbird. Philadelphia: Lippincott, 1960. Print. May, Jill. "In Defense of To Kill a Mockingbird."EXPLORING Novels. Detroit: Gale Power Search. Web. 14 February 2012 Smykowski, Adam. â€Å"Symbolism and Racism in To Kill a Mockingbird.† Readings on To Kill a Mockingbird. Ed.Terry O’Neill. San Diego, Calif.: Greenhaven Press, 2000. 52-56. Literature Resource Center. Web. 8 February 2012 Tavernier-Courbin, Jacquelin. â€Å"Humor and Humanity in To Kill a Mockingbird.† On Harper Lee: Essays and Reflections. Ed.Alice Hall Petry. Knoxville: The University of Tennessee. Literature Research Center. Web.10 February 2012 Zaidman, Laura M. "Harper Lee: Overview." Twentieth-Century Young Adult Writers. Ed. Laura Standley Berger. Detroit: St. James Press, 1994. Twentieth-Century Writers Series. Literature Resource Center. Web. 13 February 2012

Nanak and the rise of Sikhism

Sikhism is a religion that is originated in India, the origins for this religion come from the teaching of Guru Nanak poet and religious teacher and his successors . The teachings of Sikhism emphasize on the principle of equality of all humans and rejects discrimination from caste, creed, and gender . Another important concept from the Sikhism religion are faith and justice . Sikhism is a monotheist religion , which is that they believe in only one god. The Sikhism traditions and teaching come from the history , society and culture of the Punjab. This monotheist religion was founded in the fifteenth century in the Punjab nation . It is the fifth largest organized religion in the world and the fastest growing . Followers of the religion are known as Sikhs and number over 26 million across the world . The vast majority of this followers live in the northwest India, in the Punjab region and in Demi. Sikhism comes from the root of two religion , which are Hinduism and Muslim. Nanak teaching are what brought these two religions to form together into Sikhism , which was the most significant attribute of Sikhism that attracted my attention the most , the teaching of Nanak and how it formed a new religion . Before Nanak , there was Kabir who was born Muslim , Kabir started combining Hindu bhakti with Muslim sufi mysticism and taught the path of love of god . Kabir traveled his message across the north Indian plain , we he collected followers . The most significant being Nanak . Unlike Kabir , Nanak was born into Hindu parents in 1949 , in the Punjab nation. Nanak was born into a a family of business men and followed along with his families path and also became a business man and married and had to kids during his earlier life . Nanak was so influenced by Kabir and driven by his spiritual quest of god that he left his family to spread his beliefs like Kabir. Nanak was what brought the religion of Sikhism to life his teaching and beliefs really moved people , which what spoke out to me the most of how a man can develop a new religion form his beliefs and his teaching. The turning point in Nanak’s life was when he was around thirty and he was bathing in the river where he disappeared into the water , while everyone was thinking he had drowned . When he disappeared he spoke to god , in where god challenged him to remain unpolluted by the world and to practice charity , ritual bathing , service , and meditation . After Nanak had gone through this and appeared again he mumbled his message â€Å"There is no Hindu ; There is no Muslim â€Å" , which were a significant part of the journey of Sikhism. After this religious encounter , Nanak had with got his teaching from Sikhism expanded and got more intense . Nanak wandered through the Punjab region , teaching his message to anybody that would listen , he combined both Hindu and Muslim into one each bringing their own unique attributes to Sikhism . One of the most significant words that came from this religion where â€Å" Realization of the truth is higher than all else, Higher still is truthful living â€Å" , this words come from Nanak teaching and philosophy. Sikhism is one of the worlds most growing religion with more than 26 million followers around the world , all result of one man and his teaching and experiences and the combination of two religions . Sikhism is such a strong religion that has held itself as one of the fifth largest religions worldwide and will continue to do so , which makes it fascination on how the teaching of two religions brought a whole other religion form teachings that has its own set of values and views.

Social Media in the Hiring Process

A current and somewhat controversial topic regarding the hiring process is employers’ use of social media screening. The most popular sites to be checked are Facebook, LinkedIn, and Twitter and now more than ever, companies are looking on the Internet to see if applicants are active on these social media websites (Swallow). Harris Interactive conducted a survey of 2,303 respondents from February 9, 2012 through March 2, 2012 to find out how many companies used social media sites to check on job applicants.The results showed that 37 percent of respondents indicated their companies used social media web sites to check on job candidates. Sixty-five percent indicated they were looking to see if a job candidate appeared professional and 51 percent indicated that they were checking to see if the candidate would be a good match in the company’s culture (â€Å"Social Media A Big Part of Hiring Process†). Another survey done by a social media monitoring service, Reppler, reveals even higher results.Their study found that over 90 percent of recruiters and hiring managers have visited a potential candidate’s profile on a social network as part of the screening process. The study also shows that 69 percent of recruiters have rejected a candidate based on content found on his or her social networking profiles although 68 percent say that they have actually hired a candidate based on his or her activity on those sites. The most common reasons for rejection include lies about qualifications, inappropriate photos (racy or indicative of drug or alcohol use), negative comments about a previous employer, and poor communication skills.The most common reasons that an employer has hired someone after viewing his or her social media profile include demonstration of a positive personality and good organizational fit, evident creativity, and good references posted by others (Swallow). Although screening social media profiles can provide employers with a weal th of useful information, it also comes with some potential pitfalls. Employers can get in trouble by obtaining information that is unlawful to consider in an employment decision such as an applicant’s race, religion, national origin, age, pregnancy status, marital status, disability, sexual orientation, and gender.In order to decrease the likelihood of a discrimination charge, employers sometimes have a person not involved with the hiring process review social media sites in order to filter out information about inclusion in a protected class (Michale). There are also social media screening services that claim to filter out any information pertaining to a protected class (Sterling Infosystems). As was mentioned earlier, one of the reasons for employers choosing not to hire someone based on their social media profile is inappropriate photos, including those in which alcohol use is shown.Using this as a reason to reject an applicant can put the employer in a sticky situation d epending on the particular state’s â€Å"off-duty† laws. In over half the states it is unlawful for an employer to take an adverse employment action based on an employee’s lawful conduct on their own time, even if the employee is only prospective. In â€Å"Using Facebook to Screen Potential Hires Can Get You Sued,† Robert Michale cites Minnesota as an example. In this state it is unlawful for an employer to prohibit a prospective employee from using lawful products such as alcohol and tobacco.So how can applicants protect themselves or best represent themselves within the social media domain? Renee Jackson, a Labor and Employment lawyer with Nixon Peabody LLP, has some advice to give. Jackson recommends that applicants assume that companies are looking for information about applicants online, whether or not it’s true. Another tip is to try displaying â€Å"the most professional online image possible. † In order to get a glimpse of oneâ€℠¢s image, Jackson encourages job seekers to Google themselves and some keywords from their resumes and see what results come up (Quast).Chirag Nangia, CEO of the social media screening service Reppify, offers advice similar to Renee Jackson’s. Nangia encourages job seekers to try to depict themselves in a manner that would be attractive to the company they want to be a part of. A ZDNet study indicated that British Facebook users are drunk in 76 percent of their photos. It doesn’t take a Human Resources guru to know that this is probably not the best representation of professional behavior (Quast). Finally, a prospective that hasn’t been touched on is that of the applicants.A study presented at the 27th Annual Society for Industrial and Organizational Psychology Conference in April 2012 shows that employers that use online screening practices may be â€Å"unattractive or reduce their attractiveness to job applicants and current employees alike. † The study involved 175 students who applied for a fictitious job they believed to be real and were later informed they were screened. Applicants were â€Å"less willing to take a job offer after being screened, perceiving the action to reflect on the organization’s fairness and treatment of employees based on a post-study questionnaire.They also felt their privacy was invaded. † Works Cited Ahearn, Tom. â€Å"Social Network Screening by Employers May Make Companies Unattractive to Job Applicants. † ESR News: Background Check News from Employment Screening Resources (ESR) A ». N. p. , 10 July 2012. Web. 18 Oct. 2012. . Michale, Robert. â€Å"Using Facebook To Screen Potential Hires Can Get You Sued. † Fast Company. N. p. , 20 July 2012. Web. 8 Oct. 2012. . Quast, Lisa. â€Å"Recruiting, Reinvented: How Companies Are Using Social Media In The Hiring Process. † Forbes. Forbes Magazine, 21 May 2012. Web. 18 Oct. 2012. . Quast, Lisa. â€Å"Social Media, Passw ords, and the Hiring Process: Privacy and Other Legal Rights. † Forbes. Forbes Magazine, 28 May 2012.Web. 18 Oct. 2012. . â€Å"Social Media a Big Part of Hiring Process. † UPI. N. p. , 18 Apr. 2012. Web. 18 Oct. 2012. . â€Å"Sterling Infosystems – Why Screen? † Sterling Infosystems – Why Screen? N. p. , n. d. Web. 18 Oct. 2012. .

Nursing Theory and Research Essay

What is nursing (caring) according to Fawcett (1984)? Nursing is defined by American Association (1980) as â€Å"the diagnosis and treatment of human responses to actual or potential health problems† (cited in Fawcett, 1984, pg. 84). Diagnosis, according to the nursing process is when the nurses identify the actual problems and find out how to treat them in order to prevent any potential problems. According to Walker, 1971) nursing is establishing limits or boundaries in terms of the person  providing care; person with health problems receiving care; the environment in which care is given and an end-state, well-being (cited in Fawcett, 1984). This is related to what I mentioned before that the four concepts are interrelated; they cannot work on their own. The connections among the four metaparadigm concepts were clearly identified by Donalson and Cowley (1978) which states that â€Å"nursing studies the wholeness or health of humans, recognizing that humans are in continuous interaction with their environments† (cited in Rolfe, 1996, pg.6). This statement may be considered the major proposition of nursing’s metaparadigm. B: Christensen’s (1990) Partnership Model: Christensen’s (1990) Partnership Model identify the concept of a partnership as a basis for involvement between a nurse and a patient. This concept provides a sound humanistic foundation for nursing practice. From the patient view point, a partnership of equality and respect provides security. From nurses, patients are vulnerable or faced a situation, which requires care from health services. The experience of partnership empowers and enables people when they are patients, and we believe that security proved by the nursing partnership is a basic human right for a patient. For a partnership to exist and work effectively, there must be a willingness from all partners to collaborate as equals, and then to jointly make decisions and endeavour to solve problems. Christensen (1990) described partnership is initiated when the patient is admitted to hospital and ceases when they go home. It is a continuous process, which offered ways of looking at what happened when a nurse offered learned expertise to a person who is going through a health related experience. The learned expertise is known as â€Å"nursing (caring). What is nursing (caring) according to Christensen (1990)? Although many nurses’ scholars described nursing according to their own research, Christensen (1990) defined nursing â€Å"when a nurse offered learned expertise to a person who is going through a health related experience† (pg.  47). Also, New Zealand Nurse’s Association (1990) defined nursing is a â€Å"specialised expression of caring, concerned primary with enhancing the ability of individuals and groups to achieve their health potential within the realities of their life situations (pg. 7). So, nursing is the actions or treatment to help the patient promote health not only part of his body, but nursing is looking at the person holistically. As discuss by Christensen (1990), the major work of nurse-patient partnership is commences at the time of admission to hospital and continues until the patient goes home, as mentioned before. We could see that the work of the nurse is dynamic and sensitive as nursing strategies are selectively used to ease the pathway of each patient through an individual passage. The passage, according to Christensen (1990) is a â€Å"social process, which can be used to describe an experience of a significant change in a person’s circumstances† (pg.26). It is characterised by the giving and receiving of nursing in order for the patient to make optimal progress through a health related experience. So, nursing is attending. According to Christensen (1990) attending takes place during the time of contact between the nurse and patient and also accompanies the patient through hospitalisation. Attending is the essence of partnership because it shows that nursing is caring and concerning about the change in patient’s life. Therefore, Christensen’s model of nursing partnership involved two or more people in a shared venture. It requires the nurse to view nursing as a collaborative between the nurse and the client. It initiated when the patient is admitted to hospital until they go home. It is a continuum process, which offered ways of looking at what happened when a nurse offered learned expertise to a person who is going through a health related experience. According to Peplau define nursing is â€Å"how to put the constitution in such a state as that it will have no disease†(Cited in Nightingale, 1992, pg. 48), which means what can and should nurses do to promote health, prevent illness and recovery from disease. As I mentioned above in Christensen’s model,  nurses work alongside with the patient but using nursing strategies to ease the path of the person by listening to them and taking heed of what they are saying. Moreover, is to comforting them in order to aid recovery from diseases they present. Harmer & Henderson (1995, cited in Rolfe, 1996) point out that the unique function of the nurse is to assist the individual, sick or well, in the performance of those activities contributing to health or its recovery (or peaceful death). In Christensen’s partnership model is very similar to this idea as to assist the patient and supporting during this journey of sickness or seeking help with things that they are unable to do for themselves. That is the goal of nursing is to use their knowledge to find the most efficient and effective ways of carrying out nursing procedures to help their partner in nursing care, as the patient. Moreover, according to attend, being their for the patient and spending time with him in order to understand their needs. Also, ministering which Christensen defines as a selective application of nursing knowledge and skills to meet the identified needs of the patient. Within that knowledge, nurses have a systematic body of knowledge that underpins practice, which means, they know what to do, how to do it and why they are doing it. For example, an eighteen months old baby was brought from theatre whom he had a Gastrostomy. I took observations on him for half hourly for two hours and hourly after that. Why do I have to do that, because to identify any signs and symptoms of haemorrhage which is potential for shock. That is the basic knowledge that I have taught so far that this baby has a tendency of bleeding. It was very important for me for these observations. According to Christensen (1990) that the work of the nurse is dynamic and sensitive as nursing responds to the immediacy of the patient’s situation. During this time the nurse and the patient negotiate their partnership by looking at the work of the nurse and the work of the patient in order to cushion the impact on the patient of the disturbances associated with hospitalisation. Moreover, according to Christensen (1990) the passage is â€Å"a social process  which can be used to describe an experience of a significant change in a person’s circumstances† (p.26). It is characterised by giving and receiving of nursing in order for the patient to make an optimal progress for a better health. In reality it may or may not lead to a beneficial passage. But, the work of the nurse begins as soon as the patient admitted to hospital. It is known as the beginning phase, which is to assist the client to attain the means, opportunities and the ability to act within the present circumstances, though the nurse-client partnership exists for all nursing goals and the expected outcomes may not always turn out as desired. The beginning is marked by the patient experiencing a health-related problem. The phase begins with awareness that something is wrong which requires an admission to hospital it may be days or weeks or whenever the patient takes responsible for his own self-management. This period precedes entry into the partnership, at the same time the patient prepares for the upcoming experience, whereas the nurse serves to make patient complete, whole being of a person or independent. And I believed this includes identifying the problems of the whole being of the person, that is, culturally, psychosocially and mentally. This relationship includes respect and acceptance of where the person is and the nurse’s openness to another person’s reality. Caring relationships occur with individuals and family and their significant others. According to Levine (1973) described nursing as â€Å"a human interaction. It is a discipline rooted in the organic dependency of the individual human being on his relationships with other human beings† (Cited in Fawcett, 1984, pg 122). She further describe nursing as â€Å"a subculture, possessing ideas and values which are unique to nurses, even though they mirror the social template which created them† (ibid, pg, 123). This is true with nursing is caring for another human being which have their own culture, ideas and values which recognise themselves from whom they come from. When we compare with Christensen’s model (1990), interpreting is the â€Å"attempt made by the nurse to attach meaning to the status of the patient and the situation† (pg. 42). Including observing, monitoring, analysing,  translating, conceptualising, synthesising and decision-making. When assessing the patient and collecting data, nurses should recognise the social issues and cultural needs of the patient in order to provide treatment that are suitable for them. Moreover, as Christensen stated that the intentional presence of the nurse is essential for coming to know and understand what it means to be human and humans in relationship or partnership. This knowledge provides the basis for the mutual selection of interventions that can promote health and self-determination. That is the essence of partnership is engaging the person in the process of their journey from the time they face the problem and come in to hospital until they go home. Partnership includes intimacy, trust, and authenticity. Furthermore, commitment, responsibility and accountability, which are the nature of nursing which Christensen identifies. Not only that, caring takes place within the context of a therapeutic relationship and is considered a moral vital of nursing. According to Henderson’s definition of nursing â€Å"I say that the nurse does for others what they would do for themselves if they had the strength, the will and knowledge. But I go on to say that the nurse makes the patient independent of him or her as soon as possible†. â€Å"Nurse serves to make patient â€Å"complete, whole† or independent† (Cited in USA Nursing Knowledge Consensus Conference, 1998) Conclusion: Although I found very difficult to understand Fawcett’s description of the metaparadigm but at the end I found this very interesting to know that metaparadigm is like a framework that help me in my practice. Nursing has a unique responsibility to promote, protect and restore the client’s holistic health. REFERENCES: Christensen, J. (1990) The Ethics of Care: Towards Partnership in Nursing, Lincoln University Press with Daphne Brasell Associates Ltd, London. Fawcett, J, (1984) The Metaparadigm of Nursing: Present Status and Future Refinements. Images: The journal of Nursing Scholarship, Vol. XVI, No. 3, pg. 84 – 7. Fawcett, J, (1984) Analysis and evaluation of conceptual models of nursing, F. A Davis Company, Philadelphia. USA Nursing Knowledge Consensus Conference, 1998, Consensus Statement on Emerging Nursing Knowledge, A value-Based Position Paper Linking Nursing knowledge and Practice Outcomes, Boston, Massachusetts

Establishing a Secured Atm Banking System

Establishing a Secured ATM Banking System Contents 1. Abstract 2. Introduction 3. Executive Summary 4. Mission 5. Company Background 6. Statement of the Problem 1. Problem Statement 2. Problem Significant 7. Project Objective 8. Limitation of the Project 9. Methodology 10. Analysis of the Project 11. Scope of the Statement 12. Proposed Improvement 13. Expected Output 14. Recommendation 15. Acknowledgment Abstract The aim of this study is to investigate risk management, security and controls in the Context of Automated teller machines (ATMs).In doing so, it adopts a non-technical Approach by investigating the interrelationship and effect of risk management and controls In setting Automated Teller Machine security goals. The literature explores and discusses The risk management and different controls of ATMs. To reduce the risk of fraudulent Activity, several controls can be integrated into the ATM processing environment. However, the controls should not be considered a cure-all. Keywo rds: ATMs, data security, risk, fraud, electronic banking, and controls.Introduction This paper examines the effects of incompatibility in network industries. In a network industry such as telecommunications, the internet, or automatic teller machines (ATMs) in the banking industry,firms are technologically interconnected. This interconnection can lead to more complicated pricing structures than those observed in traditional industries, since a consumer may receive direct or indirect services both from his chosen firm and its rivals.While interconnection increases the size of the network available to consumers, in industries such as the banking industry, the introduction of price discrimination between affiliated and unaffiliated consumers reintroduces firm-level network economies by reducing compatibility within the shared network. This paper measures the impact of this incompatibility and finds significant effects on competition in the deposit market, welfare, and investment. It a lso briefly considers an alternative institutional structure in which provision of ATM and deposit services is separated.In the banking industry, the customers of one bank can use their ATM cards at ATMs owned byother banks, but the ATM owner may charge a fee called a surcharge. This can be interpreted aspartial incompatibility between components of a system comprised of ATM cards (bank affiliation)and ATMs. Analogous to the strong complementary relationships between CPUs and peripheralsor VCRs and video tapes, ATM cards and ATMs form complementary components of a system thatallows consumers to perform transactions on their bank accounts.Consumers can choose variouscombinations of these complementary goods, but the compatibility is only partial since there is acost associated with use of a foreign ATM, that is, an ATM not owned by the consumer’s bank. There is a sizeable theoretical literature on compatibility in industries with network externalitiesor complementary component s. This literature predicts that incentives for compatibility differacross firms and will be smaller for firms with larger networks, since these firms lose the competitive advantage their network size confers under incompatibility.The effects on consumer surplus should differ depending on the distribution of consumer characteristics and the new price equilibrium that is reached. In turn, the effects of compatibility on price competition depend on a number of factors. In the banking industry, while partial incompatibility achieved through surcharging should theoretically soften price competition in the deposit market by making an increase in deposit. This paper will focus on the types of ATM transactions that can be performed on any ATM within the shared network such as inquiries and cash withdrawals.Executive Summary ATM An automated teller machine (also known as an ATM or Cash Machine), is a computerized device that provides the customers of a financial institution with the ability to perform financial transactions without the need for a human clerk or bank teller. Crime at ATM’s has become a nationwide issue that faces not only customers, but also bank Operators. Security measures at banks can play a critical, contributory role in preventing attacks on customers.These measures are of paramount importance when considering vulnerabilities and causation in civil litigation and banks must meet certain standards in order to ensure a safe and secure banking environment for their customers. The Automated Teller machine is a terminal provided by bank or other financial institutions which enables the customer to withdraw cash to make a balance enquiry, to order a statement, to make a money transfer, or deposit cash. The ATMs are basically self-service banking terminals and are aimed at providing fast and convenient service to customers.Some of the new generations of ATMs are able to cash a check to the penny, dispense Traveller’scheques and postage stam ps, perform stock transfers, print discount coupons, issue phonecards, and even sell concert tickets. Customers are grateful for these ATM features but they are alsovery concerned with ATM crime and safety. Mission Key to Success Company Background 1. Statement of the Problems/Problem Definition/ Automatic Teller Machines (ATM) indicates the development of Information Technology in Banking sector.Two types of ATMs need to be addressed, one of which is the branch ATM, The other being the out of branch ATM. The branches will take care of the ATM located in Their respective branches, while the out of branch ATMs such as those located in department Store will be taken care by cash centers. Each cash center has ATMs under its responsibility. At VIT there are three ATMs out of which two are out of branch ATM() and one is branch ATM(). The major problem faced by these ATMs are the long queue of customers at the peak hours and then at the off peak hours the lack of customer entry.The number of customer are so large that many a times customer waits for more than half an hour to get his turn but at nights the ATMs remain idle that there are no customers to serve . Depending on the current capacity of each ATM, many alternative decisions can be made. Now the work process decision is made by operators. Thus,the problem of ATM facility is significant. In this study, methodology â€Å"Simulating ATMs† is proposed in order to maximize efficiency Of banks to improve their customer’s service and increasing long term relationship with them And also to reduce the congestion at the ATM centre at peak hours.The process will show How much time a customer spends and give suggestion whether a new ATM is required or With the same resources the performance can be improved. This research will support the Banks in terms of decisionmakingfor reducing the waiting time of customers, by solving a Simulation model with the help of queuing theory. The technique of simulation has long been used by the designers and analysis in the physical Sciences and it promises to become an important tool for tackling the complicated problems Of managerial decision making.It is actually imitation of reality and when it is being put into Mathematical form it is called simulation. Generally, the main objective of simulation is to Minimize the managerial problem in terms of decision making and hence helps in reaching Solution with at most accuracy. Also it is comparatively free from mathematical solution, Hence can be easily understood by the operating personal and nontechnical managers. On the other hand queuing model is used to overcome the congestion of the traffic? This traffic Can be of any form.This model mainly used in situation where customers are involved, hence When it is being coupled with simulation it becomes very much conducive to get solution to Solve the problem related to customers. Therefore, these two models are used to understand The situation related to ATM waiting line and to find some alternative to overcome this Problem by suggesting certain alternatives. Automated Teller Machines (ATMs) provide banking services such as withdrawals, deposits, and transfers on a 24 hrs with 7days basis. Due to their convenience they are nowuniversal and are used by a diverse set of users located around the world.Despite this success, however, ATMs still suffer from a variety of problems. Since ATMs are used for banking, security is paramount. Personal banking information is highly sensitive and users are vulnerable while using ATMs. Keypads in particular have been exploited by criminals who have installed small cameras or touch-sensitive overlays, or in some cases have simply observed users as they have keyed in their pins. The physical security of users is also important. ATMs are open late at night but often have limited security.Users may feel anxiety and, in those cases, it is best that they complete their ATM operations as quickly as possibl e. In addition to security concerns, there are a number of known usability issues with current ATMs. For example, users may not know which card they have entered into the machine, and accidental key presses may trigger unintended operations. Similarly, ATM interfaces are often loosely-coupled with underlying functions and allow the users to perform illegal operations, only informing them after the fact of the inability of the system to carry out a given task.A good solution to both the usability and security issues will require further exploration of how ATMs operate. Ultimately, such a solution will include a reformulation of certain key ATM functions and novel technologies such as touch screens and web-based interfaces. 1. 1Problem Statement In most of the ATMs the major problem is waiting of customers in the queue for more Duration. Mainly the objective of ATM for bank is to keep away the customers from coming To bank and make the process easy for them to avoid the basic procedur e they do in bank.But As stated the problem which most ATM face is the long queue in front, but then when the Problem is only for a short while as rest of the time the ATM remains idle means adding to The operating cost. The problem is to determine whether only one machine is required to Fulfill the need or two more machines needed to be installed to give comfort to customer Which is really of short period of time. 1. 2 Problem Significance The cost of the installing an ATM machine accounts for a sizeable part of the total operating Cost of a company.Adding to it is cost of extra security guard who is needed to be placed There. But the customer satisfaction point of it is necessary to incur these expenses as Retaining them is more important, hence these cost are overshadowed by this fact. This Research will provide a robust problem solving technique for the realworld? Make a decision Related to reducing the ATM queuing problem to reduce operating cost. †¢Problem Objective The o verall objective of the research is to develop a model to reduce the waiting time of Customers and the total cost related to ATM installation. Problem Constraints In this research, the researcher has focused on the Problem of waiting of customer in ATMs For long to undergo a simple transaction with the available ATM machine, also to know Whether another machine is required to reduce the traffic at the centers by keeping in mind The cost incurred in installing. Methodology Introduction to simulation and queuing It is the imitation of reality like laboratories in which numbers of experiments are performedon simulated models to determine the behavior of real system in true environments.The example cited above is of simulating the reality in the physical form, and are referred toas analogue simulation. For the complex and intricate problem of managerial decision Making, the analogue simulation may not be practicable, and actual experimentation with thesystem may not be uneconomical. Und er such circumstances, the complex system is Formulated into a mathematical model for which a computer programme is developed, and The problem is solved by using high speed electronic computer, and hence it is named as System simulation. Queuing theory has been applied to a variety of business situations.All situations are relatedto customer involvement. Generally, the customer expects a certain level of service, whereasthe firm provides service facility and tries to keep the costs minimum while proving therequired service. This widely used in manufacturing units. Here it helps in reducing theoverhead charges and the overall cost of manufacturing. Also used to know is the unit arrive, at regular or irregular intervals of time at a given point called the service point. General Analysis of the Project ATMs are used by all modern commercial banks and are found in cities around the world.Modern ATMs already address many human interaction concerns, but still suffer from a number of usabi lity and other issues. The following are seven important aspects to consider when attempting improving ATM interfaces: Security Issue ATMs act as electronic tellers, and security is always an important concern for users. Major security issues are already addressed in the modern ATM design. A password, or PIN number, is used to protect the information. After decades of use, ATMs have proven the effectiveness of this security policy.However, this approach may not be sufficient in the future. Mugging and PIN theft should be addressed in a new ATM system. Mature biometric technology may be a good candidate to provide additional security. Besides password protection, modern ATMs also include ‘card eating’ features to provide customers with more security. However, instead of increasing customer security, this feature can in fact cause problems for authorized users due to misunderstanding or carelessness. This feature should be reviewed as part of a user-centered design proces s. FunctionalityATMs handle as many traditional teller operations as possible. Traditional ATMs implement most basic daily banking functions, such as deposit, withdrawals and balance checking. These functions are designed based on the performance limitations of computing and networking, which have changed rapidly over the course of the last few years. These limited functions may not be satisfactory by modern standards. The next-generation ATM should support the following features if possible: †¢ Money transfer: transfer money from one bank account to another person’s bank account. Bill Payment: automatically pay bills. Although a valid feature is provided in internet banking right now, ideally ATMs would still provide these functions for users without internet access. †¢ Other Electronic Finance Tools: Good examples could be electronic bank notes or electronic bank travel cheques. Usability Unlike some other electronic devices, ATMs should be useful to a wide-range of users and those users should be able to use the system with limited or no assistance. This aspect is critical to the new ATM design.Although these issues are already taken into consideration in the current ATM designs, evaluation may reveal that there is room for improvement in current systems. Theoretically, it is also possible that there is no perfect design once we review the usability requirements. We may have to provide a compromised solution to suit the majority. The following are some typical user stories for review: †¢ ATMs currently allow users to insert different cards but do not display visual cues to identify which card was inserted. A displayed image would provide good feedback to prohibit accidental operations using the wrong card. The current key layouts, especially the function keys, are slightly different between different ATMs. A new standard high-resolution touch-screen would be preferable. †¢ Not all current ATMs can support multiple-languages. Consi dering growing international trade and communication, multiple language support would be a very important feature. †¢ The current deposit and withdrawal functions also need to be improved. For example, the standard process for putting multiple cheques into ATMs is confusing, and the ATM withdrawal function does not support bill selection based on the customer’s request. The new ATM should allow the user to easily access money across the world. Efficiency ATMs must be both easy to use and fast. The more time a user spends at an ATM, the more inconvenienced the user feels. Wait times also increase for other users. Clearly, this is an important issue to consider when designing an ATM system. Accessibility As ATMs are physical machines, their design must take accessibility concerns into account. Some good accessibility features can be found in current ATM design. For example, the ATM keyboard includes Braille support for the blind. Current ATM design does not do a good job o f protecting people from others peeking from behind. †¢ The fixed height of ATMs can be inconvenient for some users. Threat & Affect ATMs should be attractive. Potentially, good looking ATMs could attract new users and make existing users more comfortable. For example, relaxing background music could relieve user anxiety during complex operations. There are three basic types of ATM attacks: †¢ Attempts to steal a customer‘s bank card information; †¢ Computer and Network attacks against ATM‘s to gather bank card information; †¢ Physical attacks against the ATM.THEFT OF CUSTOMER‘S BANK CARD INFORMATION †¢Card Skimming †¢Fake ATM machines †¢Card Trapping/Card Swapping †¢Distraction theft or ‘manual’ skimming †¢Shoulder Surfing †¢Leaving transaction ‘Live’ †¢Cash trapping COMPUTER AND NETWORK ATTACKS †¢Network attacks against ATMs †¢Viruses and malicious software †¢Phishing †¢PIN cash-out attacks †¢Utilizing a Fake PIN pad overlay †¢PIN Interception PHYSICAL ATM ATTACKS †¢Ram Raid Attacks †¢Theft of ATMs †¢Smash and Grab of ATMs †¢Safe cutting/Safe Breaking †¢Explosive Attacks Scope of the Project We should evaluate whether or not the ATM is helping to extend banking services.By mixing the web/mobile preauthorization transaction service with the traditional 24 hours with 7 days ATM service, service time can be improved and wait times reduced. Proposed Improvements Our initial meeting yielded many ideas for new ATM technologies that have the potential to improve user experience. We considered mobile phone interfaces, voice interfaces, refinements of physical button interfaces, high resolution touch screen interfaces, biometric identification techniques (finger print or retinal scan), and a web interface for pre-specifying ATM transactions.After a brief discussion of each of these ideas, we decided to talk in depth about the final three. The use of an advanced high resolution touch screen would not solve any problems in itself. but would allow for a more sophisticated user interface. The potential for increased screen space and detail could help address the need for a more intuitive layout, the issue of restricting input to acceptable dollar amounts, and multi-language support. It might also allow ATMs to perform some actions that are not currently possible such as displaying the customer's preferred name for each account and facilitating transfers to third party accounts.An advanced display could also be designed to restrict the viewing angle so that private information is less visible to malicious onlookers. One final advantage of a high resolution display is that it would allow for much more attention to aesthetics, and as Donald Norman tells us, â€Å"attractive things work better. † The main disadvantage of using a touch screen is that it may confuse users, and providing accessibi lity for the blind is more difficult than in cases where Braille codes can simply be added to keypads.The use of biometrics for identification would yield many benefits. The most obvious benefit of biometric technology is that it would increase the security of bank accounts, as a finger print is much harder to steal than a PIN. If the use of a finger print could eliminate the need for an ATM card entirely, it could drastically reduce time spent at the ATM, and it would eliminate the problem of inserting the wrong card. The idea we spent the most time on is a web interface to allow users to pre-specify ATM transactions.The general idea is that the customer can access the bank's website from a PC or mobile phone to input the operations that will be done at the ATM. For example, a user could specify that she wants to withdraw 360 ETB from her chequing account and 220 ETB from her savings account. She also has three cheques to deposit for 250. 35 ETB, 298. 70 ETB, and 329. 11ETB. She wa nts 100 ETB of the deposit to go into her son’s account and the rest to go to her retirement account.When the user arrives at the ATM and identifies herself with a card and PIN or a fingerprint, the machine will display the options she selected earlier and ask if that is still what she wants to do. After selecting â€Å"yes,† she simply inserts the cheques into the machine and removes her cash. While the benefits of this idea may not be immediately apparent, and may not be significant for simple ATM usage, it has the potential to drastically improve the user experience under some circumstances. In the previous example, the user needed to perform many transactions with somewhat nusual amounts of money. If this were to be done at a standard ATM, it could take a very long time to navigate through the interface for each individual transaction. During this time, any number of distractions could occur, including a line of angry customers amassing behind the user or the user' s child suddenly beginning to cry. Under these circumstances, it would be easy for the user to enter an incorrect amount or even to forget one of the transactions completely. However, with the web site, all of the decisions would be made in the comfortable environment of the user's home or office.Besides helping the user to ensure that all transactions are executed properly, this web interface could cut down greatly on lines at ATMs, increasing customer satisfaction and physical security. Another scenario where this could be useful is for outdoor ATMs in bad weather. If the user drives to the ATM and then realizes that being outside would be unpleasant, she could access the web site through her mobile phone to pre set the transactions and minimize time spent outdoors. Such a radical departure from present ATM interactions is certainly not without drawbacks.One of the main issues is that not everybody has web access, especially through their mobile phones. The ATM would definitely ne ed to have a standard user interface in addition to web capabilities. The web site would also introduce security concerns with password attacks and network communication to the ATMs. Hopefully these problems have already been solved in the current implementation of online banking. Finally, as with any UI, poor design could cause this idea to become frustrating and useless. These preliminary ideas have been developed based on initial meetings and brainstorming.Further research and information gathering will lead to the refinement of our proposed system changes, and an iterative design process will allow us to develop a prototype of a highly improved, secure, accessible, and intuitive ATM system and extended web-based interface. Conclusion (Expected Output from the Project) The main purpose of this study is to develop an efficient procedure for ATM queuing Problem, which can be daily used by banks to reduce the waiting time of customers in the System. The queuing characteristics of cu stomers were observed and the researcher compared The process of customer behavior of different ATM services at VIT.It is concluded that the ATM service should introduce in men’s hostel (around ? thstudents strength stay in hostel) Will facilitate pulling more customers towards ATM service. The researcher suggested that the SBI can install a new ATM machine in men’s hostel in spite of high installation cost and thereby reduce the customer cost and service cost for attaining benefit in the long run. This will be helpful for commercial bank to sustain more potential customers in high competitive situations with other private banks.ATM provides financial services to an increasing segment of the population in many countries. Fingerprint scanning, continues to gain acceptance as a reliable identification and verification processes. This paper identifies a model for the modification of existing ATM systems to economically incorporate fingerprint scanning; and, outlines the a dvantages of using such system. It should be noted that the customers perception cannot be generalized as it was highly affected by the tradition/ culture of the user involves. Recommendation for Further StudySeveral aspects of waiting problem for the ATM that remained unsolved in this study will Form interesting topics for further study. The following recommendations are made for Further studies: It is observed that if a person is not well versed with ATM takes more time which is not Considered. Also many customers stand in the queue and leave which can be put into the consideration. †¢ The time the workers take to feed the ATM with currency is not considered. †¢ Out of stock situation can be considered. †¢ On holidays mostly after exams the utility of ATM to be considered.The main limitation of the research due to time constraint it is observed with minimum sample, if sample size would have increased, the result obtained by both in simulation and queuing will coinci de. This study would not consider waiting cost and service cost due to non availability of original information. For future research, this study can be extended by considering the cost factors to find out the best ATM facility. ACKNOWLEDGMENT I wish to acknowledge ________________University and Wegagen Bank, Addis Ababa Ethiopia for their support in providing the various facilities utilized in the presentation of this paper.